Pullman Khao Lak Resort - Luxury hotel - Frequently Asked Questions

Discover Pullman Khao Lak Resort on Bang Muang Beach, facing the Andaman Sea in Phang Nga province. Explore our FAQs to learn about our rooms, dining, wellness facilities, and event spaces. For further inquiries, please contact our team directly.Wake up to the gentle rhythm of the Andaman Sea, spend time relaxing by the pool, enjoy delicious dining experiences, or take a moment to unwind with wellness facilities designed to complement your stay. With its peaceful beachfront setting and thoughtful range of facilities, Pullman Khao Lak Resort offers an inviting base for experiencing the laid-back charm of Khao Lak.

Tel: 076-59-2233

Email: HB436@accor.com

Frequently Asked Questions – Rooms & Villas

Q: What time is check-in?

A: Check-in is available from 3:00 PM. Early check-in is subject to availability and may incur an additional charge.

Q: What time is check-out?

A: Check-out is by 12:00 PM. Late check-out until 2:00 PM is subject to availability for eligible rates or packages

Q: What types of rooms and villas are available?

A: The resort offers Deluxe Room, Deluxe Sea View Room, Deluxe Pool Access Room, Family Suite, Family Suite Pool Access, Presidential Suite Ocean View, One Bedroom Luxury Pool Villa, and One Bedroom Beachfront Pool Villa categories.

Q: How many rooms does the resort have?

A: Pullman Khao Lak Resort features 253 rooms and pool villas overlooking the Andaman Sea.

Q: Which rooms or villas have a private pool?

A: The One Bedroom Luxury Pool Villa and One Bedroom Beachfront Pool Villa feature a private pool, and Deluxe Pool Access and Family Suite Pool Access rooms open directly onto shared pool access.

Q: Which rooms are best suited for families?

A: The Family Suite and Family Suite Pool Access are designed with families in mind, offering extra space for parents and children.

Q: Is Wi-Fi complimentary?

A: Yes, complimentary Wi-Fi is available throughout the resort.

Frequently Asked Questions – Dining

Q: What restaurants and bars are on-site?

A: The resort has two restaurants, Plai Dining Room and Kram Beach Club, and two bars, The Junction and Tharn Pool Bar.

Q: Is there a beachfront dining option?

A: Yes, Kram Beach Club offers beachfront dining from lunch onwards, with views of the Andaman Sea and a beautiful setting to enjoy the sunset.

Q: Is there a swim-up bar?

A: Yes, guests can enjoy cocktails and refreshing drinks at Tharn Pool Bar, the resort’s swim-up bar located by the main pool.

Q: Can dietary requirements be accommodated?

A: Yes, we offer vegetarian, vegan, and other dietary options. Please let our team know of any specific dietary requirements or food allergies.

Frequently Asked Questions – Pools, Wellness & Family

Q: Is there a spa on-site?

A: Yes, Rosalyn Spa offers a wide range of spa and wellness treatments, along with dedicated facilities designed for relaxation and rejuvenation.

Q: What fitness facilities are available?

A: Pullman Fit features a 24-hour fitness centre, along with weekly fitness classes and a variety of outdoor and beach activities to help guests stay active throughout their stay.

Q: Is there a Kids’ Club?

A: Yes, our Kids’ Club offers over 1,000 sqm of indoor and outdoor play areas, including a water play zone, playground, games, creative activities, and a cinema room for children aged 4–12. It is open daily from 9:00 AM to 6:00 PM.

Q: Is the resort family-friendly?

A: Yes, the resort is designed for families, couples, and friends alike, with dedicated kids’ facilities alongside adult-oriented amenities.

Frequently Asked Questions – Weddings & Meetings

Q: What meeting and event spaces are available?

A: Our meetings and events venues include Celadon Ballroom, Tharadon 1 and Tharadon 2 meeting rooms, as well as beachfront event spaces for meetings, celebrations, and special occasions.

Q: Does the resort support sustainable or green meetings?

A: Yes, our Green Meetings offer a more sustainable approach to meetings and events through environmentally conscious practices.

Q: Who can I contact to plan a meeting or wedding?

A: Guests can enquire through the resort’s Meetings & Events or Weddings pages, or contact the resort team directly by phone or email.

Frequently Asked Questions – Location & Offers

Q: Where is the resort located?

A: The resort sits on Bang Muang Beach, facing the Andaman Sea, within Phang Nga province near Khao Sok National Park.

Q: How far is the resort from Phuket International Airport?

A: Phuket International Airport is approximately an hour and a half away by car.

Q: What is the resort’s address?

A: 46/109, Moo 2, Soi 46 Laem Son, Bang Muang Sub-District, Takuapa District, 82190 Phang Nga, Thailand.

Q: What is the resort’s contact information?

A: Tel: 076-59-2233. Email: HB436@accor.com

Q: Are there current special offers or packages?

A: Yes, current offers are listed on the resort’s Special Offers page and updated periodically.